Open visibility throughout a company can be important in some cases. However, there are instances where sensitive information requires there to be only a certain set of eyes on a particular issue — or perhaps many issues, depending on your industry. Issuetrak provides a layered structure of visibility controls, from the most general to the…

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If your organization receives and responds to feedback, complaints, or submissions in any form, what do you use to capture those comments? If you’re using email or phone calls, are you staying organized? If you utilize some sort of form, does it link up directly to software you can use to begin resolving the submitted…

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As our numerous blog posts on the topic suggest, Issuetrak is an excellent tool for school transportation departments. With easy issue submission, visibility for the whole department, intuitive reporting, and a host of other features that make handling transportation issues a breeze, it’s no wonder why so many schools have gotten on board with us.…

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Stafford County Public Schools Header

  ⟵ Back to Customer Stories Issuetrak Helps Stafford County Keep Student Transportation Feedback Organized “Now we’re able to keep tabs and know that things have been resolved.” Barry Sudduth, Stafford County Director of Transportation Transporting an average of 18,000 students on a daily basis to the division’s 32 schools is no small task, and…

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It’s time for another Traktip! You may have heard about our newest product release, Issuetrak 12.0. This update comes packed with valuable new features, including our updated login screen, which now supports over 10,000 characters for text, HTML, and more. While branding and customization options were limited on the login screen before, now admins have…

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Over the years, we’ve published several blog posts on the topic of school districts, specifically regarding school transportation departments. Issuetrak is a widely used solution for school transportation issues — many of our customers use the software to organize, manage, and track incident reports, accident logs, and complaints and comments from various sources. If you…

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A little less than three months after the global coronavirus pandemic placed America under a nationwide quarantine, the country is beginning to reopen its doors. At the time of writing this post, all 50 states are in the process of reopening or will begin the process shortly. People are beginning to return to work, and…

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Issuetrak 12 is here, bringing with it a new feature that we’re excited to talk about today — AD FS Compatibility. What’s AD FS, why is it important, and why should you be excited about using it with Issuetrak? Don’t worry — we’ll explain everything: What is AD FS?   AD FS stands for Active…

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You’ve been asking for it for a long time, and we’re finally excited to announce: Issuetrak now has a Round Robin issue assignment feature! Our team has been working hard to develop and implement this brand-new feature into the product. No more work-arounds — you’ll be able to make Round Robin assignments directly within Issuetrak…

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Keeping track of outgoing payments and ensuring that creditors receive their checks in a timely manner — these are the tasks that an Accounts Payable department deals with daily. Organizations rely on the diligence of their AP departments to stay in good standing with their vendors and contractors, keep up with travel expenses, and more.…

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