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Category Customer Stories

Customer Stories

Secrets to SeaTec’s Help Desk Success: Interview Highlights

What does it take to master high ticketing volume and excellent customer support at your help desk?...

June 23, 2023
Help Desk

How 4 Different Industries Master IT Help Desk Requests

Help desks keep organizations running without a hitch, and IT help desk teams work tirelessly to...

October 1, 2021
Complaint Management

Newport News Public Schools' Transportation Runs on Issuetrak

⟵ Back to Customer Stories With 28,000 students and over 300 bus drivers in the Newport News, VA...

August 6, 2019
Customer Stories

BakerRipley Manages Requests and Paperwork with Issuetrak

⟵ Back to Customer Stories “Issuetrak has really created a great opportunity for our company to...

April 16, 2019
Customer Stories

Customer Spotlight - The Office Coffee Company

April 9, 2019
Help Desk

Auburn University optimizes help desk operations with Issuetrak

⟵ Back to Customer Stories “Customer service is the best. [Support team members] respond promptly...

February 27, 2019
Help Desk

Bellisio Foods uses Issuetrak to Optimize Help Desk Operations

⟵ Back to Customer Stories Bellisio Foods is a food manufacturing facility based in Minneapolis,...

January 30, 2019
Customer Stories

Southwest Power Pool Keeps the Lights on for 18 million with Issuetrak

⟵ Back to Customer Stories Customer Overview Southwest Power Pool (SPP) is responsible for...

January 8, 2019
Customer Stories

Spartanburg Community College gives A+ for support

⟵ Back to Customer Stories Business Challenge Spartanburg Community College (SCC), located in the...

October 12, 2018
Customer Stories

Issue Ticketing Management for Good Shepherd Catholic School & Parish

⟵ Back to Customer Stories What do staplers, projectors, building issues and IT requests have in...

July 30, 2018
Customer Stories

Issuetrak Happily Supports Joy Global Issue Tracking Software

⟵ Back to Customer Stories “Since implementing Issuetrak, we’ve got a system in place for checks...

July 30, 2018
Help Desk

Anderson Power Products Discover Help Desk Software Solution

⟵ Back to Customer Stories Anderson Power Products resolve global help desk issues faster with...

July 30, 2018