HappyFox vs. Issuetrak
HappyFox is a simple solution for simple help desks. But no help desk is simple! Discover how Issuetrak simplifies even the most complex help desk processes.
Why Issuetrak Is The Best Alternative To HappyFox
Issuetrak's software is quick to set up, easy to use, and offers a suite of features that simplify the most complex processes at your help desk. Not to mention, we offer unlimited free users at a fraction of HappyFox's cost.
Not only can you expect feature parity with HappyFox, but you get the same outstanding capability and support for both on-premises and cloud offerings at a competitive price.
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Advantages of Switching to Issuetrak
Both HappyFox and Issuetrak offer similar features - from canned actions, to auto-response smart rules, to omnichannel ticketing - so why pay more when you could have everything you need for less?
Affordable Plan With Unlimited Free Users
Cloud and On-Premises Flexibility
Scalability for Small, Medium and Large Enterprises
Wide Feature Access with All Plans
More Users, Better Pricing
Why pay for more agents? Instead, do more with powerful unlimited free users at a fraction of the cost!
HappyFox
HappyFox's base prices are higher. If you go cheaper, you're locked in to 2 to 3-year contracts.
HappyFox offers Unlimited Agent plans at premium prices. You might be paying for more than you need.
Issuetrak
Issuetrak's lowest-priced Team plan doesn't feature-gate you. Enjoy wide feature access with our agent-only plans.
Issuetrak's Support Plan gives you unlimited free users with a wealth of customizable permissions.
99%
Consistently Rated Customer Satisfaction
27
Seconds to answer calls
9.8+
Net Promoter Score
Best Customer Support From The Start To Beyond
HappyFox reserves account management for its highest-tier customers. With Issuetrak, your personal Account Manager works with you from the first call to the end of time.
Same Great Features, No Matter How You Deploy
HappyFox's cloud-only platform leaves whole industries out in the cold. With Issuetrak, the choice is yours. Keep your data on your servers or host your help desk via Cloud.
On-premises deployment (not offered by HappyFox) grants you all the same features offered in Cloud. Enjoy the freedom of choosing your deployment plan while benefitting from every feature you need for help desk success!
Get In Touch With Us
Our reviews and awards prove just how much our customers excel in customer satisfaction and business workflows with Issuetrak at their side---and that's not the whole story.
With a Customer Satisfaction rating of over 99%, our quality of support is unmatched among the competition. Why? Because we use our own software. So when we tell you that Issuetrak will make your life easier, it's not an empty promise written by our marketing department. It's something we experience every single day. Request your tailored demo today to see how Issuetrak stacks up against HappyFox in real life.
Here’s what you can expect after submitting this form:
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A product expert will reach out to ask questions about your organization's needs and goals.
We'll help identify your workflow and process pain points.
You’ll get general information about Issuetrak, a quote, a demo, a personalized free trial - or all of the above!
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