Our product exists to serve our customers. The ideas that power its growth are a combination of our vision and your feedback.
Have an idea you'd like to see come to fruition? Head to our Product Feedback page to submit your suggestion!
If you can dream it, we can do it.
New - Quick Notes.
New - Request additional Agents via the Help > Contact Issuetrak window.
Improved - advanced Issue Hub filtering.
Improved - updates to List UDFs to support multi-select and the ability to display a single-select list as radio buttons.
Improved - reactivation of users via Identity Management.
New - License Validation Service
Improved - Inactivation of table-driven list options for issue-based UDFs.
Improved - Availability of paging buttons at the top and bottom of each Issue Hub view.
Building something better!
Improved - KB UI/UX enhancements, including one-click archiving for articles + other features.
Improved - Security enhancements
New - Organization fields available on Issue Forms (read-only)
New - License key controls
New - Test Site deployment
Improved - Drastically faster upgrades
Building something better!
Highlights
Highlights
Highlights