Issuetrak Product Roadmap

Building the best software platform is a journey, not a destination. At Issuetrak, we work hard to deliver the features you need while also keeping our eyes on the future. Take a look to see what we're working on next.

The ideas that help our product grow

Our product exists to serve our customers. The ideas that power its growth are a combination of our vision and your feedback.

Have an idea you'd like to see come to fruition? Head to our Product Feature Requests page to submit your suggestion!

If you can dream it, we can do it.



New - Quick Notes.

Improved - advanced Issue Hub filtering.

Improved - updates to List UDFs to support multi-select and the ability to display a single-select list as radio buttons.

Improved - Major UI updates for Asset Management & minor UI improvements throughout product.


A patch release focused on bug squashing 🎯.


Building something better!


New - Request additional Agents via the Help > Contact Issuetrak window.

Improved - reactivation of users via Identity Management.


Building something better!


New - License Validation Service.

Improved - Inactivation of table-driven list options for issue-based UDFs.

Improved - Availability of paging buttons at the top and bottom of each Issue Hub view.


Building something better!


Improved - KB UI/UX enhancements, including one-click archiving for articles + other features.

Improved - Security enhancements.


New - Organization fields available on Issue Forms (read-only).

New - License key controls.

New - Test Site deployment.

Improved - Drastically faster upgrades.


Building something better!




:favicon: 13 total releases
🐞 130 bugs squashed
💬 12+ feedback requests implemented


  • Launch of API v2 Phase 1
  • Launch of our Zapier integration's first phase
  • Expansion of the Help Menu
  • Google OAuth for email
  • Office 365 authentication for outgoing email
  • After-hours workflows
  • UI refreshes for Reports, Surveys, and Mobile
  • Identity Management options available with Mobile
  • Launch of the All Restrictions page
  • Launch of TrakAsset
  • Chromebook auditing capabilities in Asset Management
  • MFA via one time password for Issuetrak Authentication


:favicon: 10 total releases
🐞 163 bugs squashed
💬 15+ feedback requests implemented


  • Launch of Issuetrak 14, which included:
    • Collapsible left and right navigation menus
    • Book Marks
    • Improved Settings Menu
    • Overall UI improvements
  • Expansion of Identity Management, including support for Azure AD and OpenID Connect SSO.
  • Support for Office 365 Integration with IEM
  • Dark Mode
  • Organization Memberships
  • Support for integrated security
  • Overall improvements to the Issue Hub, Issues, Pop-up prevalence, and much, much more.


:favicon: 19 total releases
🐞 190 bugs squashed
💬 Over 20 feedback requests implemented


  • Introduction of the Issue Hub:
    • Create Views that display the information you choose for your open issues.
    • Allows admins to preform mass editing tasks of issues direct from the Hub.
  • Introduction of ADFS, AD as a service (AWS, Azure) connectivity, one click logon, and an updated login screen.
  • Round Robin issue assignment.
  • TrakMac for Apple-based asset tracking.
  • Multiple quality of life improvements across the board, including big updates to Issue Templates.
  • Security updates and improved session handling.

Visit the Help Center for even more details about all our past updates