Issuetrak Product Roadmap

Building the best software platform is a journey, not a destination. At Issuetrak, we work hard every day to deliver the features you need while also keeping our eyes on the road ahead. Take a look to see what we'll be working on next.

A look into the future

This roadmap shows which projects and ideas we'll be implementing in the future. While everything is subject to change, our goal is to give you a glimpse at what development is working on for the next three months and beyond.

Have an idea you'd like to see in Issuetrak? Head to our Product Feedback page to submit your suggestion!

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2022

November

MFA via one time password for Issuetrak Authentication.
Zapier Improvements.

October

Refreshed UI for Reporting:

Combines queries and reports into a single reporting interface.
Existing functionality is maintained.
Existing queries and reports will be migrated.

September

Office 365 modern authentication for outgoing email.
TrakPC is now TrakAsset. More than a new name, TrakAsset is newly written and combines TrakPC and ScanPC into a single utility. We also added stronger remote asset auditing capabilities.
Deploying alongside TrakAsset is the new ability to audit Chromebooks.

August

Mobile UI refresh.
Identity Management login options available with the Mobile Site.
New reporting datasets.
See who a report is shared with without having to edit the report.
An All Restrictions page that allows you to view and manage all the restrictions on your site.
Ability to restrict access to individual Custom Links.

July

Survey UI refresh.
UI refresh of pop-ups throughout the product.
Security Enhancements.

June

Google OAuth for email (IEM and OEM).
After-hours workflow capabilities.
New Site ID identification requirements for On-Premises customers.

May

Expanded Help Menu with new options for Requesting Support, Contacting Issuetrak, and About.

Enhanced support for Federal Information Processing Standards (FIPS).

Multiple bug fixes.

April

Zapier Integration - use Zapier to connect Issuetrak to over 4000 business apps.

March

API v2 Phase 1 - Entities

UI Improvements

February

No release - building something bigger and better!

January

Additional Survey Dataset

UI Improvements

Code optimization to address how user permissions are handled behind the scenes.

History

2021

10 total releases
163 bugs squashed
15+ feedback requests implemented

Highlights

Launch of Issuetrak 14, which included:
- Collapsible left and right navigation menus
- Book Marks
- Improved Settings Menu
- Overall UI improvements
Expansion of Identity Management, including support for Azure AD and OpenID Connect SSO.
Support for Office 365 Integration with IEM
Dark Mode
Organization Memberships
Support for integrated security
Overall improvements to the Issue Hub, Issues, Pop-up prevalence, and much, much more.

2020

19 total releases
190 bugs squashed
Over 20 feedback requests implemented.

Highlights

Introduction of the Issue Hub:
- Create Views that display the information you choose for your open issues.
- Allows admins to preform mass editing tasks of issues direct from the Hub.
Introduction of ADFS, AD as a service (AWS, Azure) connectivity, one click logon, and an updated login screen.
Round Robin issue assignment.
TrakMac for Apple-based asset tracking.
Multiple quality of life improvements across the board, including big updates to Issue Templates.
Security updates and improved session handling.