Issuetrak Blog

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All Company Culture Complaint Management Customer Stories Customer Support Help Desk Issue Tracking Issuetrak Software Solutions Traktips Updates
New Release

Issuetrak 16: License Validation

We’re slamming into summer with the highly anticipated Issuetrak 16, which is now underway! This...

May 31, 2023
Help Desk

What Drives The Price of Help Desk Software?

Budget is a critical factor in finding the right help desk software solution for your business. If...

May 25, 2023
New Release

15.10 Release: Knowledge Base Updates

15.10 spotlights a major refresh to the Knowledge Base user interface and experience PLUS two new...

April 11, 2023
Company Culture

Women in Tech: A Force to Reckon With

Women make up 47% of all employed adults in the U.S., yet they hold only 25% of computing roles,...

March 9, 2023
Distribution and Logistics

Global Supply Chain Disruption in Covid's Wake

Read time: 3 minutes Recent intelligence from the US Energy Department claims COVID-19 indeed broke...

March 8, 2023
Distribution and Logistics

An Emerging Market Under Biden's Clean Energy Bill

Read time: 5 minutes

March 8, 2023
Company Culture

X’s and O’s: February 2023 STAR Staff Recognition

Our monthly Staff Appreciation and Recognition (STAR) award goes to teammates performing above and...

February 28, 2023
Complaint Management

Property Management Automation Benefits Property Managers

Read time: 3 minutes

February 17, 2023
New Release

15.9 Release: Organization Fields, Report Writer, Test Site Deployment

Along with a host of other squashed bugs that are too small for us to pester you with, read how our...

February 14, 2023
Help Desk

Empowered Free Users for Help Desk Health

What is an empowered free user? Free users can access the system, submit tickets, pass issues...

February 8, 2023
Security

T-Mobile, Norton, LastPass Security Breach: What Could They Do Better?

Protecting yourself against cyber threats isn't a "set-it-and-forget-it" solution. Your best...

February 7, 2023
Complaint Management

Manage Drone Complaints Before the Takeover

Read time: 3 minutes 3 answers to why software will make your drone-dependent customers happier:

February 1, 2023