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Issuetrak

Awarded Best-In-Class Leader: Business Software Solutions

Issuetrak is proud to be a winner of the Leader award from SourceForge, the world’s largest...

October 13, 2022
Company Culture

Why Your Development Team Needs A Product Owner

Outside of the tech industry, you may not be familiar with the term “Product Owner” — I certainly...

October 13, 2022
New Release

15.6 Release: Enhanced Auditing Functionality

Autumn is here! Although pesky bugs may try to get in and escape from the cold, we’ve ensured total...

October 11, 2022
Complaint Management

Software Helps Schools Communicate With Parents And Stay Organized

What if school administrators could alleviate some of the weight they carry in their briefcases?...

October 6, 2022
Customer Support

5 Ways to To Better Serve Your Customer (And Yourself)

A couple of team members played a game asking each other 5 times in a row why they’re working at...

October 3, 2022
Company Culture

The Woman Behind The Code: Meet Issuetrak's Development Director

In the 18 years Development Director Lisa Cockrell has devoted to Issuetrak, she’s witnessed 3...

September 30, 2022
Customer Support

What’s the Best Way to Survey Customers? Make it Easy!

Introduction to Surveys Without surveys, it would be impossible to pinpoint when your team has done...

September 29, 2022
Company Culture

Sweet September STAR Award: Employee Recognition

Sweet September STAR: Danny Alvarado Every month, an Issuetrak team member finds a way to make...

September 28, 2022
Help Desk

SOS For Your Help Desk: Are You Managing Requests Efficiently?

In 1992, a young man bore horrified witness to a fellow colleague beleaguered by requests. A...

September 21, 2022
Complaint Management

I Pledge Allegiance: 7 Ways Issuetrak Gets Schools Organized

We value each and every partner who comes to us hoping for better: better return on investment,...

September 16, 2022
Issuetrak

15.5: Office 365 Evolves From Basic Authentication

Basic Auth To Modern Auth: What’s The Difference? For years, we’ve enjoyed the convenience of Basic...

September 15, 2022
Software Solutions

Software So Good, Even We Use It

Issuetrak's CEO Shares Why We Believe In Our Software “A fully automated process lacks the human...

September 8, 2022