People sitting beside one another collaborating on laptops

Coming Soon: New Names, Same Powerful Features

Change can be a good thing, especially when it paves the way for efficiency and improvement. Our Issuetrak 14.5 update is on the horizon, and with it comes big changes — including a major renaming of many of our software’s features! Our team has made the decision to rename seven of our features, an adjustment Read More »

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Person using an accessibility screen reader next to a keyboard

Building a More Accessible Software Application

The explosion of internet access over the past two decades has broken down barriers of all kinds, removing many geographic limits. But what about limits that are far more personal and intransigent — like limits to the ability to see, hear, or type? People with disabilities have benefited from many of the changes the internet Read More »

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Close up keyboard

Introducing Our New Office 365 Integration!

Our newest release, Issuetrak 14.1, comes with an exciting new feature: Office 365 Integration for Incoming Email! We’ve noticed more and more people using Office 365 to process Incoming Email in Issuetrak. Previously, our software only provided support for POP3, IMAP and Exchange protocols to use with IEM. However, with more and more users heading Read More »

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Issuetrak Dark Mode Preview

New Feature Preview: Dark Mode

Welcome to… the Dark Side! Today, in honor of May the 4th, we’re previewing an upcoming new feature: Dark Mode! This exciting new option will allow you to change the colors of your Issuetrak site instantaneously to a darker preset theme, similar to the dark modes available in many popular apps. Our team has wanted Read More »

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Everything else in Issuetrak 14

Coming Soon: Everything Else in Issuetrak 14

Our Issuetrak 14 update is fast approaching! This week marks the final installment in our “Coming Soon” blog series, which showcases some of the most exciting new features you’ll see in the release. Check out our past updates in the series below: A New Way to Navigate Issuetrak A Closer Look at Our New Settings Read More »

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Coming Soon: Bookmarks

Coming Soon: Bookmarks

Recently we’ve been showcasing features from our upcoming Issuetrak 14 release, and today we’re announcing another exciting addition to the lineup: bookmarks! We teased this new capability in our last sneak peek, but now we’ll be explaining the feature in more detail. One of the goals of this release is to ensure our users have Read More »

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New Settings Menu Blog Header

Coming Soon: A Closer Look at Our New Settings Menu

As we recently announced on our What’s New page and blog, we’ve been working on an exciting update that will streamline the menu system and help you optimize your time spent in Issuetrak. As our Development Team continues to finalize the changes, we’ll be bringing you closer looks at some of the new features of Read More »

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