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Issuetrak Blog

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AD FS Brings Faster, More Secure Login to Issuetrak

Issuetrak 12 is here, bringing with it a new feature that we’re excited to talk about today -- AD...

June 5, 2020

New Feature: Round Robin Issue Assignment

You’ve been asking for it for a long time, and we’re finally excited to announce: Issuetrak now has...

May 18, 2020

Customer Support

Issuetrak Fits the Bill for Utilities Management

April 29, 2020

Traktip - Auto Assignment Inactivation

It’s time for another Traktip! We’ve covered Issuetrak’s Auto-Assignment feature in previous...

April 21, 2020

A Q&A With Issuetrak's New CEO

April 14, 2020

Traktip - Issue De-Escalation

Previously, there was no way to de-escalate an issue once it had been escalated in Issuetrak. With...

March 31, 2020

Updates to Issuetrak’s Privacy Policy: February 2020

At Issuetrak, we take privacy and data protection very seriously. We know that security and safety...

February 25, 2020

Traktip - Associated Issues

Did you know that using Global Issues isn’t the only way to create links between issues in...

February 18, 2020

Traktip - Service Level Agreements

Regardless of what industry you work for, your team may benefit from using Service Level Agreements...

January 29, 2020

Issuetrak for IT: How Our Small but Mighty IT Team Gets the Job Done

Here at Issuetrak, we’re dedicated to providing each and every one of our customers with the best...

January 14, 2020

Thanks for Your Feedback: Issuetrak 11.10 is Here!

At the 2019 User Conference, we made a point to collect as much feedback from attendees as we...

January 7, 2020

Software Solutions

Support Speaks: Automation for Higher Customer Satisfaction

December 3, 2019