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Issuetrak Blog

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Complaint Management

How to Keep Up With Evolving Customer Expectations

The more things change, the more they stay the same. "The customer is always right," for instance,...

October 4, 2017

Issuetrak's Strategic Partnership with AWS

Embracing a bright future Issuetrak is excited to announce our new strategic partnership with...

September 27, 2017

Complaint Management

The Necessities of Higher Education Compliance Tracking

Every higher education institution in America has a department created specifically to handle all...

September 13, 2017

Software Solutions

Adding Departments to Your Issuetrak Site

Customers who begin with one Issuetrak site often expand Issuetrak into other departments within...

August 30, 2017

Become the Issue Tracking Hero at Your Company

Superman. Batman. Green Lantern. Mere sidekicks compared with the true heroes who bring...

August 29, 2017

Traktip: Survey Rules

It’s time for another Traktip!

August 22, 2017

Customer Support

The Challenges of B2B Customer Support

You’ve worked hard to get your business where it is today. You’ve got a great product or service to...

August 9, 2017

Collaboration Nation: How to Promote a More Harmonious Workplace

Collaboration is king in the workplace - at least that's what we tell ourselves. A lot of...

August 1, 2017

Customer Support

Customer Support Software - Staying Personal in the Age of Technology

Satisfied customers. Businesses offering customer support, whether to other businesses or...

July 26, 2017

Traktip – Assigning Tasks to Issue Roles

It’s time for another Traktip!

July 25, 2017

Traktip: Process Orders on Escalations

It’s time for another Traktip!

June 27, 2017

Is Your Workload Stressing You Out?

June 21, 2017