A little less than three months after the global coronavirus pandemic placed America under a nationwide quarantine, the country is beginning to reopen its doors. At the time of writing this post, all 50 states are in the process of reopening or will begin the process shortly. People are beginning to return to work, and many organizations are rehiring or expanding after a period of reduced staffing.
The transition from isolation to the office will undoubtedly bring on new challenges and logistical issues for every company. If you don’t already use a dedicated solution for organizing, tracking, and responding to issues at your organization, now is the perfect time to consider issue tracking software. A solution like Issuetrak provides a simple, intuitive way to manage the day-to-day issues that occur at your organization, from customer complaints to internal challenges.
It’s highly important to remain compliant and educated about changing standards as states move through the stages of reopening. Issuetrak is an ideal tool for managing compliance, offering escalation rules to flag incomplete assignments, auditing capabilities, tools like a Knowledge Base to keep important documentation front and center for employees, and more.
Service / Maintenance Requests
Cleanliness standards have changed for many organizations, and sanitizing and maintaining office spaces, dining rooms, waiting rooms, and other high-traffic areas has become essential. Issuetrak provides a way to easily and quickly make and submit requests and with auto-assignment, it’ll reach the right person faster.
New Hire Onboarding
Some organizations will need to begin hiring to keep up with new demand in the wake of reopening. Issuetrak’s Task Manager is a perfect onboarding tool, allowing organizations to create checklists of tasks to ensure that every step in the onboarding process is completed every time.
Finance & Accounts Payable
Stay on top of outgoing payments, track requests from customers, and keep your finance department organized with Issuetrak. Issue substatuses let your team see what stage a request is in at a glance so everyone can get more done, faster.
Let Issuetrak help ease your organization’s transition back to the office. Click here to contact one of our Product Experts and get set up with a free demo of Issuetrak’s interface and features. Our team is still offering 24-hour sites for organizations that need to get Issuetrak up and running as soon as possible.