Your K-12
Issue Tracking Solution

Track transportation complaints, bus accidents and incidents, maintenance requests, and so much more. Everything your district needs to keep the school year running smoothly.

From complaint management to tracking and preventing incidents, Issuetrak delivers an intuitive solution to help you transform your department’s strategic plan from good to great.

  • Improve transparency and increase community engagement
  • Digitize paper issue tracking
  • Log, categorize and prioritize issues for speedy resolution
  • Coordinate and define best practices
  • Meet local, state and federal compliance requirements

Take Your District to the Next Level of Efficiency

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Complaint Management

Monitor complaints from students, parents, teachers and staff including bus and transportation issues, harassment and bullying and incident reporting.

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IT Help Desk

Centralize tracking and prioritize issues to address everything from printer cartridge replacements to software updates.

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Facility Issue Tracking

Submit facility and maintenance concerns via mobile, email, and web form. Auto-assign requests and tasks to expedite and streamline the process.

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Application Tracking

Track Human Resource requests from school administrators and hiring authorities. Maintain documentation for compliance.

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Continuous Improvement

Access community feedback and reporting insights in one place. Manage risk via detailed reporting. Use tasks to assign responsibilities across teams.

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Issue Tracking

Customize templates for faster and easier issue submission. Automatically escalate issues and track current and past issues with reports.

An Easier Way to Learn and Teach Remotely

Online or in the classroom, Issuetrak lets you manage equipment requests, technical issues, and more from miles away.

  • Respond quickly to assist students and teachers via chat integration
  • Communicate easily with teammates, even while working remotely
  • Work faster with automation tools and assigned tasks
  • Get your site up and running as fast as you need it
Student learning remotely
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See how Issuetrak handles school transportation incident management

"Issuetrak has been easy for us to use and deploy. We were able to create our own ticketing system without relying on IT support. We have found it to be customizable and meet our needs."
Thomas McNabb, Orange County Public Schools
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Some of Issuetrak's Education Customers

Issuetrak’s Education Customers

Our school district customers are located coast to coast and use Issuetrak for audit tracking to transportation complaint management. Check out the featured Customer Success Stories below to learn more.

Newport News Public Schools

“For school district transportation issue and complaint tracking, Issuetrak proves to be Newport News's most effective solution. ”

 

Read the case study 

 

Renaissance Academy

“If a teacher or group of students is idle, they lose productivity. Issuetrak streamlines the whole help desk process for us and definitely speeds up turnaround time.”

 

Improve your transparency, IT support, and facility issue tracking today!