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Issuetrak for School Districts

Flexible Software for Transportation Complaints, IT Help Desk, Application & Facility Issue Tracking, and So Much More

From complaint management to help desk requests, Issuetrak delivers an intuitive solution to help you transform your strategic plan from good to great.

  • Improve transparency and increase community engagement
  • Digitize paper issue tracking
  • Log, categorize and prioritize issues for speedy resolution
  • Coordinate and define best practices
  • Meet local, state and federal compliance requirements

How Can School Districts Benefit From Issuetrak?

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Complaint Management

Monitor complaints from students, parents, teachers and staff including bus and transportation issues, harassment and bullying and incident reporting.

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IT Help Desk

Centralized tracking and prioritize issues to address everything from printer cartridge replacements to software updates.

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Facility Issue Tracking

Submit facility and maintenance concerns via mobile, email, and web form. Auto-assign requests and tasks to expedite and streamline the process.

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Application Tracking

Track Human Resource requests from school administrators and hiring authorities. Maintain documentation for compliance.

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Continuous Improvement

Access community feedback and reporting insights in one place. Manage risk via detailed reporting. Use tasks to assign responsibilities across teams.

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Issue Tracking

Customize templates for faster and easier issue submission. Automatically escalate issues and track current and past issues with reports.

"Issuetrak has been easy for us to use and deploy. We were able to create our own ticketing system without relying on IT support. We have found it to be customizable and meet our needs."
Thomas McNabb, Orange County Public Schools
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Issuetrak’s Education Customers

Our school district customers are located coast to coast and use Issuetrak for audit tracking to transportation complaint management.

 

Check out the featured Customer Success Stories below to learn more.

Newport News Public Schools

“For school district transportation issue and complaint tracking, Issuetrak proves to be Newport News's most effective solution. ”

 

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Renaissance Academy

“If a teacher or group of students is idle, they lose productivity. Issuetrak streamlines the whole help desk process for us and definitely speeds up turnaround time.”

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Improve your transparency, IT support, and facility issue tracking today!