Our standard is what everybody else calls premium.
Tired of confusing tiers of features? Our standard offering includes everything except our six optional extras, and gives you full control.
You’ll get a dedicated account manager, and our in-house, industry-leading customer support and implementation teams will go above and beyond to fit Issuetrak to your needs.
- Choose between on-premise or in the cloud.
- Get unlimited free end users, with more than 50 free permissions available, controlled by your admins.
- We offer product updates every 45 days or less, on average.
- Our at-a-glance dashboards and automated reports will give you the tools to make data-driven decisions — and make you your boss’ favorite.
We make implementation easy.
All the help you want
The Issuetrak Maintenance Plus package provides on-premise customers with world-class technical support and access to software updates, with unlimited calls, emails, and support tickets. This package is included for each customer’s first year.
Get more for free
Picture this: Unlimited free users with more than 50 permissions, including:
- completing tasks
- editing and closing issues
- receiving issue status change notifications by email
- and more - and your administrators control which permissions you give.
Cloud
With Cloud hosting, we handle the details! No need to worry about maintaining physical servers, managing your site’s security, or manually updating your software. Your Cloud site can be up and running in as little as 24 hours with everything you need to get started managing issues.
On-Premise
Need more precise control over your information? No problem! Install Issuetrak on your servers and securely control your software on your schedule. Directly access data tables, upload and retrieve data using our API, and more.
Need a little something extra?
Expand the power of your Issuetrak site, and never pay for an extra feature you don’t need — these options are offered a la carte.
Active Directory
Add, authenticate, and maintain your user base with our ADFS and Azure AD integrations.
Asset Management
Maintain accurate records and worry-free compliance, track ownership, and more!
Surveys
Collect results online and analyze the results automatically within Issuetrak.
Chat
Communicate quickly and easily through our integrated client
Billing
Manage your team’s accounting and export invoice data with the click of a button!
Webforms
Collect info easily with standard or custom online forms that push data directly to Issuetrak for you.
Ready to see how Issuetrak can make your work less frustrating?
