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Issuetrak for Manufacturing

Flexible Software for Customer Support, Feedback Management, Change Approval, Quality Assurance & General Issue Tracking

From quality control to customer support, Issuetrak delivers an intuitive solution to help you streamline process management and reporting all in one place.

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  • Eliminate paper forms, spreadsheets, and email
  • Ensure feedback is tracked and implemented
  • Involve the right decision makers for key approval processes
  • Respond to your customers more quickly and efficiently
  • Centralize documentation of issues, change orders, and approvals

How Can Manufacturers Benefit From Issuetrak?

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Customer Support

Manage customer complaints and feedback. Use reports to view trends and surveys to follow up on closed issues.

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Quality Control

Track quality control and change requests. Design workflows to ensure the right approvals on improvements.

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Change Management

Submit change requests via mobile, email, and web form. Auto-assign requests and tasks to expedite and streamline the change process.

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Process Safety Management

Track reported safety issues and assign follow-up tasks. Automatically assign issues based on issue types. Maintain documentation for compliance.

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Continuous Improvement

Access customer feedback and reporting insights in one place. Manage risk via detailed reporting. Use tasks to assign responsibilities across teams.

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Issue Tracking

Customize templates for faster and easier issue submission. Automatically escalate issues and track current and past issues with reports.

"Since implementing Issuetrak, we’ve got a system in place for checks and balances; I don’t have to worry about things falling through the cracks."
Sean Hopkins, Komatsu Mining Corp.
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Issuetrak’s Manufacturing Customers

Our manufacturing customers design and develop everything from aircraft parts and medical equipment to naturally-flavored sodas and craft beer.

 

Check out the featured Customer Success Stories below to learn more.

Bellisio Foods

“Out of all of the software solutions in the running, Issuetrak was the most straightforward, the easiest to customize, and offered the largest suite of features for its cost.”

Read More →

Vigor Industrial

“We easily do several hundred test inspections in a month, and everything is scheduled in Issuetrak, tracked and reported.”

Read More →

Improve your workflow, product quality, and customer support today!

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