• Dec 21, 2020


At Issuetrak, we work hard every day to give you the best product possible, and we've always got our eyes on what's coming next.

This Product Roadmap shows which projects and ideas we'll be working on implementing into the software in the future. Our Roadmap is subject to change, but provides a general idea of what will be in development over the next three months and beyond.

Have an idea you'd like to see in Issuetrak? Head to our Product Feedback page to submit your suggestion!


  • Dec 21, 2020


    • API Enhancements
    • Zapier Integration
  • Feb 10, 2021


    • Knowledge Base Notifications

  • Feb 10, 2021


    • FIPS Support
    • Support for Integrated Security for Connection Strings
  • Feb 10, 2021


    • Ability to relabel the Caller/Submitter Issue Field

    • Ability to relabel the Organization Entity

  • Feb 10, 2021


    • OpenID Connect SSO (OKTA, One Login, Google SSO)
  • Feb 10, 2021


    • Quality of life enhancements and bug fixes
  • Feb 10, 2021


    • Organization Memberships
    • Bug Fixes for Several Reported issues
    • Quality of Life Improvements, including reduced Dashboard pop-ups, File names for exported reports matching report titles, and much more
    • My Notifications link in the Login Menu
  • Feb 10, 2021


    • Increased Search Box Size
    • Org Memberships - allows users to be members of multiple organizations with one selected as primary
  • Feb 10, 2021


    • Dark Mode
    • New IEM Office 365 integration
    • Click to call for phone numbers
  • Feb 10, 2021


    • Collapsible left and right navigation menus
    • Static Left menu options and New Issue button
    • Right context menu that changes based on your location within the product
    • Bookmarks provide one-click access to almost anywhere in the product
    • Reduced top bar and removed banner for increased screen space
    • An all new settings lightbox:
      • Shows all features available to your site (with respect to individual users' permissions)
      • Settings links have been organized more intuitively within the lightbox
    • Various UI tweaks enhance the site's navigation, usability, and overall appearance
  • Feb 10, 2021


    • Issue Hub improvements, including:
      • Increase the number of allowed tabs
      • Ability to clone an existing tab
      • Tab visibility controls
      • Ability for system admins to set the tab display order
      • Ability for system admins to set a default tab
      • Ability to update Issue Substatus through the Issue update feature
      • Ability to specify a default sort preference per tab
  • Dec 21, 2020


    • Updated deployment tool with “Standard” and “Clean” options for new site configuration

    • Standard site configuration update offers useful templates and guides for Issues, KB articles, and more
    • User Import function for AD Federation Services

    • Improvements to Azure AD user interface

    • Issue and Search Screen Improvements
  • Dec 21, 2020


    • Azure AD support for Identity Management
    • User Profile Change Alerts


  • Dec 21, 2020


    • Search & Filter on the Quick Pick List All screen

    • Specify Quick Pick Display Order

    • Search/Report on the Associated Quick Pick field

    • Bulk Issue Updates direct from Issue Hub

    • Custom Tabs in Issue Hub

    • Custom Columns on Issue Hub Tabs

    • Issue Hub performance improvements

Looking for more?

Check out our Help Center to read release notes from our newest update and all of our past updates.