issue tracking software that leaves no issue behind

Tickets easily managed. Problems solved.

Shine a light on your issues–whatever they are– from start to finish with Issuetrak. Automate issue assignment and speed up resolution time.

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track issues from start to finish

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More Efficient Recurring Issues
Set up fixed schedule submission for routine inspection or maintenance requests—assign, track, complete, report.

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Handle it all with Auto Assignment
Assign issues based on predefined criteria to help minimize issue queue backlogs.

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Connect Your Issues
Allow users to submit issues for the same problem and link multiple issues for cascading updates, edits, and closings.

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Stay on Top of Escalations
Automatically escalate open or idle issues, add predefined or private notes, send notifications, and close abandoned issues.

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See Everything in Issue Audits
Track issue changes at field level, access old values, and know who completed changes and when. Report on issue changes for compliance.

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Safely Stored and Archived
Save issue audits for compliance and legal purposes. View archives by searching change history and access CSV records on the server.

track issues from start to finish

reports-scheduled-150

More Efficient Recurring Issues
Set up fixed schedule submission for routine inspection or maintenance requests—assign, track, complete, report.

it-assign-150

Handle it all with Auto Assignment
Assign issues based on predefined criteria to help minimize issue queue backlogs.

it-connect-issues-150

Connect Your Issues
Allow users to submit issues for the same problem and link multiple issues for cascading updates, edits, and closings.

it-escalation-150

Stay on Top of Escalations
Automatically escalate open or idle issues, add predefined or private notes, send notifications, and close abandoned issues.

it-track-150

See Everything in Issue Audits
Track issue changes at field level, access old values, and know who completed changes and when. Report on issue changes for compliance.

it-stored-150

Safely Stored and Archived
Save issue audits for compliance and legal purposes. View archives by searching change history and access CSV records on the server.

featured case study

THE LARGE BINOCULAR TELESCOPE OBSERVATORY

“...we require a well-trained workforce and the organization to indoctrinate and train all staff on the usage of Issuetrak. We created in-house training materials based on our usage and held a training session for all local staff and visiting partners.”

Take issuetrak for a test drive.