Issuetrak for Law Enforcement

Flexible, easy-to-use issue tracking software for managing citizen complaints, incident tracking, records management, and more.

Issuetrak for Law Enforcement Illustration
Dashboard-angled-right-mbp

From managing complaints to keeping up with compliance standards, Issuetrak delivers an intuitive solution to help you organize and track your department’s issues all in one place.

  • Improve transparency and accountability

  • Digitize paper forms and manual processes

  • Respond quickly and efficiently to citizen complaints

  • Centralize  information for quick and easy reference

  • Track complaint and incident trends over time

  • Meet local, state, and federal compliance requirements

USE ISSUETRAK FOR:

Citizen/community complaint management

Incident reporting

Internal affairs

task-mamager-front-mbp

Facilities management

Records management

IT Help Desk

And More!

ALL-IN-ONE PRICING

Our special pricing package sets you up with the following:

A basic Issuetrak webform for easy, public-facing issue submission

5 Agent
licenses

A Jumpstart session with our experts to get your team started

Managed services sessions to ensure your site works the way you need it to

FAST, EASY IMPLEMENTATION

No need to wait to get started. We can get your Issuetrak site up and running in a week and fully operational in three weeks -- guaranteed!

OUR HOSTING, YOUR DATA

Our Cloud hosting options make site setup a breeze while letting you keep full ownership of your data.

HERE'S HOW ISSUETRAK CAN IMPROVE YOUR DEPARTMENT'S PROCESS

COMPLAINT MANAGEMENT

Respond to and resolve citizen complaints quickly and with transparency. Notifications and alerts keep stakeholders informed and ensure nothing slips through the cracks.

INCIDENT TRACKING

Log incident reports and keep key evidence centralized. Intuitive reporting helps identify trends and target misconduct.

Facility Maintenance Requests

Submit facility and maintenance concerns via mobile, email, and web form. Auto-assign requests and tasks to expedite and streamline the process.

IT Help Desk

Keep your team online with centralized, prioritized issue tracking to address everything from printer cartridge replacements to software updates. Our Asset Management module keeps track of equipment location, maintenance history, and routine service schedules.

Workflow

Keep workflows running smoothly with automation tools and a Task Manager for building out simple and complex processes, checklists, and more.

Compliance

Maintain compliance with easy auditing, a searchable issue archive, and a Knowledge Base for storing and referencing important documentation.

Get started with Issuetrak to improve transparency, uphold accountability, and keep important information secure!