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  • Features

    Product Tour

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    Product Overview

    Learn more about our product and the features that will power your success.

    map

    Product Roadmap

    See where the product is headed and what features are on the horizon.

    to-do-list

    Implementation

    Learn how easy it is to get up and running with Issuetrak.

    The features you need

    mutli-channel

    Submit tickets from anywhere

    Multi-channel ticket submission allows you to create tickets in-app, via email, via webform, and more.

    issuehub

    Issue Hub

    A one-stop hub to view, manage, and update tickets with the click of a button.

    assignment

    Round Robin Issue Assignment

    Automatically spread tickets across a designated group of users.

    tasks

    Task flows

    Use tasks to collaborate on issues and ensure consistency of process.

    library-1

    Knowledge Base

    Keep track of important information for your users and admins.

    assets

    Asset Management

    Manage hardware and software information and maintenance, keep software licensing updated, and more.

    Learn more

    Demo

    Try a free demo

    Read more
    Features

    Integrations

    Read more
  • Solutions

    By Usage

    call-center

    Help Desk

    Keep track of every issue that comes in and utilize powerful automations to manage them.

    customer support

    Customer Support

    Experience the very best in customer support and handle issues with speed and accuracy.

    complaint management

    Complaint Management

    It'll be easy to keep your customers happy by organizing and automating your complaint resolution processes.

    By Size

    start-up

    Start-ups

    Establish best-practices and workflows from the start.

    smbusiness

    Small/Medium

    Keep issues from slipping through the cracks as your business evolves.

    enterprise

    Enterprise

    Use recurring and scheduled issues to stay proactive even as new issues poor in.

    By Industry

    education

    Education

    Track issues with the school's network, computer labs, and education software platforms.

    bank

    Finance

    Tools you need to keep financial operations going smooth.

    capitol

    Government

    Track complaints and request from citizens, visitors, and employees.

    healthcare

    Healthcare

    Keep hospital operations flowing smoothly.

    manufacturing

    Manufacturing

    Stay on top of software licensing for engineering platforms and more.

    non-profit

    Nonprofit

    Keep donors and employees happy through easy help desk ticket tracking and progress notifications.

    Integrations

    application

    Issuetrak API

    zapier

    Zapier

    webforms

    Webforms

    chat

    Chat

    analytics

    Analytics

    gmail

    Gmail

    identity management

    Identity Management

    Learn more
  • Pricing
  • Resources
    blog

    Blog

    resource library

    Resource Library

    help desk-1

    Product Support

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    Product Feedback

    information-desk

    Help Center

  • Company
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    About Us

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    Careers

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    Community

    new-email

    Contact

    blog

    Press

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Issuetrak Reviews
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FrontRunners constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Software Advice or its affiliates.

  • Use Case
    • Help Desk
    • Customer Support
    • Complaint Management
    • Change Management
    • Issue Tracking
  • By Industry
    • Distribution and Logistics
    • Education
    • Finance
    • Government
    • Healthcare
    • Manufacturing
    • Nonprofit
    • By Size
      • Start-ups
      • Small/Medium
      • Enterprise
  • Product
    • Product Feature Highlights
    • All Product Features
    • Release Notes
    • Requirements
    • API & Developers
    • Product Support
    • Product Roadmap
    • Product Feedback
    • Integrations
      • Zapier
      • Issuetrak + Slack
      • Issuetrak + Microsoft
      • Issuetrak + Salesforce
  • Pricing
    • On-Premise
    • Cloud
    • Cloud+
    • Add-Ons
    • FAQs
    • Services
      • Implementation
  • Company
    • About Us
    • Careers
    • Community
    • Contact
    • Press
  • Resources
    • Resource Library
    • Blog
    • Help Center
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