“Issuetrak is one of the best tools that I’ve ever found for the cost. You could spend thousands of dollars more and get a solution with all the bells and whistles, but I don’t think you would use it as much as you use IssueTrak. We’re using 85-95% of the application, and we use it in ways it was never even meant.”
Jack Dempsey, Johnson Crushers International, Inc.
“Having this kind of communication channel between supervisors and the different departments has also made it easier to schedule maintenance on a machine when it’s available, so we don’t halt operations. That is extremely valuable.”
Gary Lindow, Old Wisconsin Sausage
“Our employees’ skills are on deck, not the computer. Once someone uses Issuetrak once, they never have to learn it again when they use it for a different process. They just use a link off our intranet to fill out the necessary form. No one ever calls the help desk with questions about how to use Issuetrak.”
Leonie Markgraf, Vigor