Manufacturing

Issuetrak Happily Supports Joy Global Issue-Tracking Software

  Issuetrak happily supports Joy Global issue-tracking software “Since implementing Issuetrak, we’ve got a system in place for checks and balances; I don’t have to worry about things falling through the cracks.” Sean Hopkins, Director of Information Technology The LeTourneau Technologies, Inc.™ (LTI) companies include some of the world’s leading innovators in manufacturing, design and…

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Tracking Help Desk Requests Now Easier for Vigor

  Tracking help desk requests now easier for Vigor Business Challenge When building or converting ships for clients such as the U.S. Navy or Coast Guard, Vigor Industrial must keep up with thousands of details. From construction to maintenance testing, quality and on-time delivery depend on numerous key processes. Since 1916, Vigor Industrial has built…

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Hathaway Systems Division Loves the Support Issuetrak Provides

  Hathaway Systems Division loves the support Issuetrak provides Business Challenge Hathaway Systems Division, a newly acquired subsidiary of Qualitrol Corporation, is a leading supplier of systems automation and integration solutions to the power industry. Hathaway also specializes in process calibration technology and motion control products. Within Hathaway Systems Division is the company’s Product Support…

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Workflow Software Links with Old Wisconsin Sausage

  Workflow Software Links with Old Wisconsin Sausage More than 50 years ago, Old Wisconsin Sausage contributed in launching Sheboygan, Wisconsin on its path to becoming the “Bratwurst Capital of the World.” Since then, the company has grown steadily through hard work and strategic acquisitions. When Gary Lindow assumed responsibility as facility manager, his first…

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Help desk software rocks Johnson Crushers International, Inc.’s world

  Help desk software rocks Johnson Crushers International, Inc.’s world “We were using e-mail to manage our help desk and it just wasn’t effective,” said Jack Dempsey, IT manager of Johnson Crushers International Inc., an Astec Company that manufactures rock crushing and screening equipment. “We were losing service requests and our customers wanted visibility into…

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