Issuetrak Helps Global Transcription Resources Increase Performance

  Issuetrak Helps Global Transcription Resources Increase Performance “It is important to me that we deliver the highest level of customer satisfaction and at one point we simply weren’t,” said Burris. “We were relying on e-mail as our issue tracking system and things were falling through the cracks. We had no accountability to ourselves and…

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Customizable Workflow Software Works for Alaska Neurology Center

  Alaska Neurology Center Increases Revenue 25-30% with Referral Tracking “As a specialty clinic, we live on referrals. Our referrals process really hits the bottom line… Being proactive in completing all the requirements for new patient visits helps us alleviate lost revenue.” Eli Lehrmann, Operations Manager Business Challenge Alaska Neurology Center, located in Anchorage, is…

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Montgomery County Memorial Hospital Finds Happiness with Help Desk Software

  Montgomery County Memorial Hospital finds happiness with help desk software Business Challenge Incumbent IT software not enough for MCMH Montgomery County Memorial Hospital (MCMH) in Red Oak, Iowa strives to create a quiet, relaxing environment for patients, families and staff. So when team members resorted to overhead paging to get help with technology or…

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