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Traktip: Navigating the New Issue Hub

It’s time for another Traktip!

Have you taken a look at our brand-new Issue Hub yet? It’s a revamp of our former My Issues page and offers a one-stop place to manage and update issues with the click of a button! You can find out more about what’s changed (and what future updates we have in store) on our What’s New page!

Want to see what you can do with this powerful new tool? We’ll walk you through the new Open Issues tab!

Navigating to the Open Issues Tab

1. On the left menu, click the Issue Hub link.

Issue Hub Menu Link

2. Click the “Open Issues” tab.

Issue Hub Tabs

Sorting and Filtering Issues

Now you can sort and filter your open issues by clicking on the field you want to sort by.

For example, if you wanted to sort your issues alphabetically by who they were assigned to, click the “Assigned To” tab and select A-Z.

Issue Hub Sorting Dropdown

You could also filter for a particular word or phrase, such as in the Issue Subject, by using the filter.

Issue Hub Filter Dropdown

The Issue Hub provides an easy, centralized way to sort through all of your issues in Issuetrak with the click of a button! In future updates, we’ll be expanding the functionality of this panel by including ways to customize the appearance of the Hub, as well as mass updating Issues with the click of a button! Managing your issues has never been easier.

And there you have it! If you have any questions about the new Issue Hub you can check out our Help Center article or contact your Account Manager. We’re always happy to help!