Spartanburg Community College gives A+ for support

  ⟵ Back to Customer Stories Spartanburg Community College gives A+ for support Business Challenge Spartanburg Community College (SCC), located in the Upstate area of South Carolina, is a public, suburban, two-year comprehensive, open-admission institution of higher education with five campuses spread across Spartanburg, Cherokee, and Union counties. They needed a better ticket management system Read More »

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Issuetrak Happily Supports Joy Global Issue-Tracking Software

  ⟵ Back to Customer Stories Issuetrak happily supports Joy Global issue-tracking software “Since implementing Issuetrak, we’ve got a system in place for checks and balances; I don’t have to worry about things falling through the cracks.” Sean Hopkins, Director of Information Technology The LeTourneau Technologies, Inc.™ (LTI) companies include some of the world’s leading Read More »

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Neptune Equipment Keeps Tabs on Hundreds of Assets with Issuetrak

  ⟵ Back to Customer Stories Neptune Equipment keeps tabs on hundreds of assets with Issuetrak business challenge Cincinnati-based Neptune Equipment Company has served the water utility industry for three generations. The family-owned company provides water meter replacement, meter testing and reading, GPS, fire hydrants, and other services. Through its Field and Technical Service Divisions, Read More »

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Anderson Power Products Discover Help Desk Software Solution

  ⟵ Back to Customer Stories Anderson Power Products discover help desk software solution Anderson Power Products resolve global help desk issues faster with Issuetrak. Business Challenge Started in 1877 in Boston, Anderson Power Products (APP) has a long history of innovation – from inventing the first trolley pole for electric railways to providing connectors Read More »

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Tracking Help Desk Requests Now Easier for Vigor

  ⟵ Back to Customer Stories Tracking help desk requests now easier for Vigor Business Challenge When building or converting ships for clients such as the U.S. Navy or Coast Guard, Vigor Industrial must keep up with thousands of details. From construction to maintenance testing, quality and on-time delivery depend on numerous key processes. Since Read More »

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