Issuetrak’s 2022 New Year’s Resolutions

Happy 2022! With the new year comes new beginnings, new opportunities, and new goals. The Issuetrak team has been hard at work developing company-wide goals for this year, but we’ve also been setting personal resolutions for ourselves and our teams to guide us through the beginning of 2022 and beyond. Here are some of our Read More »

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A Look Back on Issuetrak’s 2021

The new year is nearly upon us! As we prepare to welcome in 2022, the Issuetrak team is looking back at some of our favorite moments and successes from 2021. Despite the continued challenges of a mostly-remote team, we’ve managed to accomplish quite a lot this year, including introducing our much-anticipated Issuetrak 14 navigation update, Read More »

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STAR Award Spotlight: Michelle Ashton

For each of our monthly All-Hands Meetings, we encourage our employees to nominate coworkers who have risen above and beyond for the STAR Award, our employee appreciation award. This Feel Good Friday, we’re highlighting the most recent winner of the STAR Award: Michelle Ashton. Michelle has only been a member of the Issuetrak team for Read More »

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STAR Award Spotlight: Ashlyn Frassinelli

Every month, we encourage our employees to nominate coworkers who have gone above and beyond for the STAR Award, our employee appreciation award. September was a special month, because we recognized not one, but TWO stars this month. Last week we highlighted Patrick Triscritti and today we’re featuring our second star, Ashlyn Frassinelli! Ashlyn joined Read More »

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STAR Award Spotlight: Patrick Triscritti

For each of our monthly All-Hands Meetings, we encourage our employees to nominate coworkers who have risen above and beyond for the STAR Award, our employee appreciation award. This Feel Good Friday, we’re highlighting the most recent winner of the STAR Award: Patrick Triscritti. Patrick has been with Issuetrak for nearly 16 years. His original Read More »

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UI/UX Design Mockups

A Conversation with Issuetrak’s UI/UX Designer

Design and functionality are two major considerations when building a software solution, or any customer-facing digital product. It’s not enough for software to simply do what it’s programmed to do; users want a pleasant experience all around, from how the application looks to how easy it is to learn how to use. If you’ve ever Read More »

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Does Music Improve Work Productivity?

Headphones and earbuds are a common sight around the Issuetrak office. Many of our employees have their favorite playlists running throughout the day to help wake up, focus in, and even boost productivity. But does listening to music actually make a person more productive? Or is it ineffective,  or worse, a distraction? Luckily, there’s no Read More »

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Issuetrak Makes the Switch to Hybrid Work

Back in March of 2020, Issuetrak team members went home to work remotely and quarantine during the Covid-19 pandemic. What we thought might be a couple of weeks or months away from the office turned into over a year of remote work, learning experiences, and finding new ways to connect while staying apart. Now, over Read More »

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STAR Award Spotlight: Emma Wells

For each of our monthly All-Hands Meetings, we encourage our employees to nominate coworkers who have risen above and beyond for the STAR Award, our employee appreciation award. This month the award was given to Emma Wells, our Sales Administrator. Emma joined Issuetrak nearly six years ago in October 2015 as a Client Care Coordinator. Read More »

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