STAR Award Spotlight: Ashlyn Frassinelli

Every month, we encourage our employees to nominate coworkers who have gone above and beyond for the STAR Award, our employee appreciation award. September was a special month, because we recognized not one, but TWO stars this month. Last week we highlighted Patrick Triscritti and today we’re featuring our second star, Ashlyn Frassinelli! Ashlyn joined Read More »

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STAR Award Spotlight: Patrick Triscritti

For each of our monthly All-Hands Meetings, we encourage our employees to nominate coworkers who have risen above and beyond for the STAR Award, our employee appreciation award. This Feel Good Friday, we’re highlighting the most recent winner of the STAR Award: Patrick Triscritti. Patrick has been with Issuetrak for nearly 16 years. His original Read More »

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UI/UX Design Mockups

A Conversation with Issuetrak’s UI/UX Designer

Design and functionality are two major considerations when building a software solution, or any customer-facing digital product. It’s not enough for software to simply do what it’s programmed to do; users want a pleasant experience all around, from how the application looks to how easy it is to learn how to use. If you’ve ever Read More »

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Headphones on yellow background

Does Music Improve Work Productivity?

Headphones and earbuds are a common sight around the Issuetrak office. Many of our employees have their favorite playlists running throughout the day to help wake up, focus in, and even boost productivity. But does listening to music actually make a person more productive? Or is it ineffective,  or worse, a distraction? Luckily, there’s no Read More »

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Issuetrak Makes the Switch to Hybrid Work

Back in March of 2020, Issuetrak team members went home to work remotely and quarantine during the Covid-19 pandemic. What we thought might be a couple of weeks or months away from the office turned into over a year of remote work, learning experiences, and finding new ways to connect while staying apart. Now, over Read More »

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STAR Award Spotlight: Emma Wells

For each of our monthly All-Hands Meetings, we encourage our employees to nominate coworkers who have risen above and beyond for the STAR Award, our employee appreciation award. This month the award was given to Emma Wells, our Sales Administrator. Emma joined Issuetrak nearly six years ago in October 2015 as a Client Care Coordinator. Read More »

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Fun Friday: The Many Pets of Issuetrak

It’s National Take Your Dog to Work Day today, but at Issuetrak we’re celebrating all of our pets — dogs, cats, and beyond! Every day is Take Your Pet to Work Day when you’ve been working from home. Let’s meet some of the four-legged friends of our staff.   This is Blitz “Buddy” Bou. He’s Read More »

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Balloons forming the word "dad" on top of a collection of neck ties

Fun Friday: Issuetrak’s 25 Best Dad Jokes

Father’s Day is this Sunday, and what better way to pay homage to all the wonderful dads out there than to share our favorite dad jokes? Here is a collection of Issuetrak’s favorites: “What do you call a fish wearing a bowtie? Sofishticated.” “Why did the cat receive a ticket? He was littering!” “How does Read More »

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TV with mug in front and netflix logo

What’s Issuetrak Watching This Month?

Looking for something new to binge? We asked our staff what they’ve been watching lately — from new shows on Netflix to educational Youtube channels they’re learning from. “I’m streaming ‘Adam Savage’s Tested’ on Youtube. Adam is a great story teller and an amazing builder/creator. Always enjoy his take on things or just seeing him Read More »

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