Posts by Issuetrak
Issuetrak Unveils All-New Menu and Navigation Layout in Largest Update Yet | Press Release
Press Release Issuetrak Unveils All-New Menu and Navigation Layout in Largest Update Yet Virginia-based issue tracking software developer Issuetrak has just released a major navigation update, overhauling the product’s menus and delivering a new look and feel to its UI. The release’s big changes include an updated left menu, streamlined to include a static Read More »
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5 Common Customer Complaints in Retail [2020 Update]
The retail industry is responsible for 1 in 4 American jobs, according to the National Retail Federation. That’s spread across 4,185,135 retail establishments accounting for $1.6 trillion in total global domestic product in the U.S, based on NRF reporting from May 2020. With so many retail transactions occurring on a daily basis, both online and Read More »
Read MoreIssuetrak’s Upcoming 12.6 Release Enhances All-New Issue Hub Control Panel | Press Release
Press Release Issuetrak’s Upcoming 12.6 Release Enhances All-New Issue Hub Control Panel Issuetrak, a software company known for developing issue tracking and process management software, has just announced an update to its new issue management control panel, the “Issue Hub.” These enhancements will be coming soon in the company’s Issuetrak 12.6 release. The Issue Read More »
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Three Reasons Why You Need an Issue Tracking System [2020 Update]
“Issue tracking” is a general term that can hold a wide variety of meanings, depending on context. In a business context, an issue can be defined as any task or activity occurring in the course of the day’s work — from complaint management to IT help desk to scheduled building maintenance. When an issue has Read More »
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Eight Pain Points from Using Spreadsheets to Track Issues [2020 Update]
You’re sitting in a staff meeting where you’ll have to report to upper management about the items your team is working on. You have a stack of paper, a printout of a spreadsheet, or notes scribbled from emails. One of your team members is on vacation, and another called in sick this morning. Do you Read More »
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Examples of Workflow Management [2020 Update]
What is a workflow? Workflows are a series of steps or a process that needs to be completed to finish a goal. The steps could be linear or could contain complex branching. We deal with workflows in some capacity every day, whether it’s the processes we deal with at work or the steps we take Read More »
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What Is Complaint Management and Why Do You Need It? [2020 Update]
If you work with people, sell a product, or provide a service, you likely deal with complaints, and those complaints can take many forms. While most companies have to manage complaints of some kind, certain businesses—like healthcare institutions, municipalities, educational systems, financial services companies, restaurants, and retailers—also have to consider how failing to properly handle Read More »
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Issuetrak Keeps Transportation Running Smoothly for Newport News Public Schools
⟵ Back to Customer Stories Issuetrak Keeps Transportation Running Smoothly for Newport News Public Schools With 28,000 students and over 300 bus drivers in the Newport News, VA school district, managing the transportation department can be a huge undertaking. That’s why Shay Coates, Director of Transportation for Newport News Public Schools, depends on Issuetrak Read More »
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BakerRipley Manages Requests and Paperwork with Issuetrak
⟵ Back to Customer Stories BakerRipley Manages Requests and Paperwork with Issuetrak “Issuetrak has really created a great opportunity for our company to automate our workflow […]” Jeanine Cepon-Geier, BakerRipley BakerRipley is a Texas nonprofit organization focused on providing struggling communities with opportunities for success. The organization brings resources, education, and connection to over Read More »
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Auburn University optimizes help desk operations with issuetrak
⟵ Back to Customer Stories Auburn universityoptimizes help desk operations with issuetrak “Customer service is the best. [The support team] respond(s) promptly and will work through any problem or concern you have with professionalism.” Andrew Stadler, Harbert College of Business Customer Overview The Harbert College of Business operates out of Auburn University in the Read More »
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