At Issuetrak, we work hard for our customers. Our mission is to use company-wide talent and an innovative spirit to deliver awesome issue-tracking software and support.
Issuetrak is a fast-paced, agile software company based in the Hampton Roads area of Virginia. We’ve got a 20-year track record of successfully developing issue-tracking and process management software for companies of all sizes. We’re stoked on innovation and we love data, and we’re harnessing the power of both to develop a next generation product. We are a customer-centric company with a dedicated vision of creating the most robust and versatile software solution for our clients. And, we aren’t afraid to take risks to make this happen.
Issuetrak will strive to know more about itself, its potential, and its resources. We’ll accomplish this through data-driven discussions and decisions, and by setting an expectation for employee and departmental accountability. Most importantly, we’ll leverage and encourage employee interests and strengths to create a culture of company-wide innovation.
Issuetrak will create the best product possible for its customers. We’ll do this by continuing to build strong customer relationships and by understanding the evolving issue-tracking challenges and needs of our customers. Our company will take innovative leaps for the betterment of our partners. This means taking risks and occasionally missing the mark to eventually get it right.
Our ability to help customers succeed is based on strong professional and personal relationships. We listen to, appreciate, and are responsive to our colleagues and customers.
Our actions are guided by fairness and integrity. We follow through and strive to do what is right.
If we make a commitment, we do our best to follow through. If we make a mistake, we own it, address it, and move forward.