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Flexibility

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Features and Benefits Scalability Award-winning Support Best Value Ease-of-Use Flexibility
Customizable Configuration

Each installation of IssueTrak is unique. Whether you're trying to handle multiple internal departments, your external customers or even both, IssueTrak can be easily configured with just one installation. You only turn on the features that are important to you.
Numerous Different Uses

IssueTrak handles everything from IT help desk through to facilities management or human resources. If you need to track it, IssueTrak can handle it. IssueTrak is currently used in a wide variety of industries including healthcare, government, education, manufacturing, and telecommunications.
Multiple Installation Options

IssueTrak offers two installation options. Our software as a service (SaaS) is a cloud hosted software option that gives users the flexibility and ease of use of IssueTrak without the resource requirements of installing and maintaining software on their own servers. Our non-hosted solution allows for additional access and control.

Additionally, our non-hosted solution can be purchase outright or leased on an annual basis.


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