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IssueTrak Pricing


Best Prices. Un-Rivaled Value.

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The most features for your dollar anywhere.

One of the most important benefits of adopting IssueTrak at your organization is that it provides more free user capabilities than any comparable issue tracking and process management application in the market.
View the details of over 50 FREE features
View the IssueTrak checklist of features
Return on Investment
The price for your IssueTrak system is based on the number of Licensed users you require and the type of solution you choose. We offer cloud hosting (SaaS) and non-hosted solutions. Our non-hosted solution can be leased annually or purchased outright. An unlimited number of Standard users are included with your system free of charge.
Installed on your server

Standard Users are free and unlimited
Licensed Users are $850 for each*
One time user cost
Installed on your server(s)
Maintenance Plus is an
additional 20% of the list price of all license fees.
Installed on your server

Standard Users are free and unlimited
Licensed Users are $408 for each*
Pay Annually
Installed on your server(s)
Unlimited Maintenance Plus
Hosted on our servers

Standard Users are free and unlimited
Licensed Users are $100 for each*
Pay Monthly
Hosted on our server(s)
Unlimited Maintenance Plus
*Pricing does not include optional add-on modules.
Maintenance Plus - All software upgrades, including major releases, and unlimited technical support via telephone, web and email.
User Options
Licensed Users

Licensed users are the only type of user you are required to pay for with IssueTrak. Licensed users are only those users that need to have permission to:
  • Assign issues
  • Be assigned issues
  • Submit issues on behalf of other users
  • Administer your system

Users that do not need to perform any of the above functions are available at no charge.
Standard Users

An unlimited number of Standard users are included with your system for free. These users can be given any combination of 55 user permissions available in IssueTrak. Standard users can be given very limited permissions that may only allow them to submit their own issues and view your knowledge base. Other Standard users may be given permission to run reports, assign or be assigned tasks, administrate projects, surveys, or billing and much more.
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