System Requirements


Architecture
  • 100% Web-based via Internet and/or Intranet
  • Dedicated server(s) not required
  • Compatible with IIS and SQL installed on the same server or separate servers
  • Compatible with Microsoft Active Directory
  • Compatible with SMTP email server and/or Microsoft Exchange
  • Compatible with 32 and 64-bit server(s)
  • Automated Installation Program for 32-bit server(s)

User PC
  • Internet Explorer 6.0 or above or
  • Mozilla Firefox 2.0 or above

 Database Server  Web Server
  • Windows Server 2000 or 2003
  • SQL Server 7.0, 2000 or 2005
  • Pentium III or above/1.8 GHz Processor
  • 1 GB RAM
  • SQL_Latin1_General_CP1_CI_AS Collation (SQL Server 2000 or 2005)
  • Windows Server 2000 or 2003
  • IIS 5.0 or above
  • Pentium III or above/1.8 GHz Processor
  • 1 GB RAM
  • Active Server Pages (ASP) enabled
 Scalability  Scalability
  • Installation footprint 15 MB
  • Growth approximately 1 MB/100 issues
  • Growth rate increased if issue auditing capabilities are enabled
  • Performance optimized with additional RAM and/or processor
  • Installation footprint 15 MB
  • Additional space consumed if attachment capabilities are enabled
  • Performance optimized with additional RAM and/or processor

Installation Program Requirements
  • .NET Framework 2.0 (installed by program if not present)
  • Microsoft Data Access Components (MDAC) 2.8 (installed by program if not present)

If you require additional assistance, please contact an IssueTrak Representative at 757-213-1351

Email: support@issuetrak.com or

Our support site: http://support.issuetrak.com.