Pricing

Just like our software, our pricing is flexible too.

IssueTrak provides several different pricing plans to best fit the needs of your organization. You buy the software you need, just the way you want to use it, nothing more. In addition, you only pay for the exact number of Advanced user licenses you need; an unlimited number of power and end user licenses are available free of charge.

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 License Type:
Owned
Annual Lease
Monthly Hosted
Advanced Users*:  support desk personnel, system administrators
$1020 - $2250
$408 – $900
$100 - $156
Power Users: operational staff, technical users that work on issues
FREE
FREE
FREE
End Users:
customers, issue submitters, knowledge base users
FREE
FREE
FREE
 

*A note about Advanced users…

The number of advanced user licenses you will need to effectively run IssueTrak is often less than you think. Power users (which are free) are given a lot of capabilities in IssueTrak. The best way to determine the number of advanced users required for your system is to contact an IssueTrak representative.

Request customized pricing info