Setup

The auditing of PCs is done by a program called "TrakPC.exe".  It is located in the TrakPC folder of the Asset Management distribution folder.  It is typically run from a system login script.  It does not need to be "installed" like other Windows programs.  It can sit on a network shared drive, and the PCs can run it from a command line or via a batch file.

There is a separate TrakPC User Manual available in KB Article #62: Product Documentation of our Support Site that gives detailed information on TrakPC features.  The basic idea is that a login batch file runs TrakPC using a command such as:

TrakPC.exe [filename] [/options]

This command will run TrakPC and automatically produce an XML file containing audit information about the PC.  The XML file will be named something like this (unless specified differently with an options switch):

TrakPC-00-08-74-FE-41-25.xml

The twelve characters after "TrakPC-" will be the MAC address of the NIC.  This forms part of the file name to be sure that it is unique.

Most often you'll specify a command line parameter to send the output of TrakPC to the server running IssueTrak, using the "/u" option.  An example would be:

TrakPC.exe/u”http://www.issuetrak.com/support/Inv_TrakPC.asp”

NOTE: The filename used for the TrakPC command line submit option has been changed.    Inv_TrakPC_URLSubmit.asp has been changed to Inv_TrakPC.asp for ease of use (although both filenames will work).

The ASP page "Inv_TrakPC.asp" receives the audit data and writes a record to the audit table in IssueTrak.  From there you can apply the audit records to your asset records.

NOTE:  There is one feature described in the TrakPC documentation that is not supported by Asset Management.  When processing the XML audit data, “Custom Parameters” are not yet supported.