Your users themselves can also import their PC information into IssueTrak if “Use ScanPC - On Demand Audits” was selected when activating the Asset Management Module in the System Settings. If it has, a new menu option called Scan PC will be included on their homepage. Clicking on it will bring them to the TrakNow web page.
Scan PC requires an ActiveX control in order to work properly. If the user does not have the control currently installed, they will be prompted to install it. Once installed, the user will be able to click on the Scan PC menu option, sending their asset information to IssueTrak.