The final section of this document, "Information For Your Phone System/CTI Administrator," should be given to your phone system/CTI administrator. They will need this information to determine if your system is compatible and how it will need to be configured.
However, if you require assistance with IssueTrak, our Support Team can be reached at 757-213-1351, support@issuetrak.com or http://support.issuetrak.com.