NOTE: An Email Distribution List can be added to a Priority (from the Edit screen) only after it is saved.
1- Go to Administration > Priorities > Add.
2- Enter a name for the new Priority.
3- (Optional) Define the Display Order (e.g. “3” = third place) for this Priority within related lists and drop-downs.
4- (Optional) Define the Popup Message to appear when users select this Priority on an issue.
5- (Optional) Select the color () that represents this Priority in the “Open Issues by Priority” Dashboard portal.
6- Click Save.
The message “Priority was successfully added” will display when the save is complete.