Adding Priorities

NOTE: An Email Distribution List can be added to a Priority (from the Edit screen) only after it is saved.

1- Go to Administration > Priorities > Add.

2- Enter a name for the new Priority.

3- (Optional) Define the Display Order (e.g. “3” = third place) for this Priority within related lists and drop-downs.

4- (Optional) Define the Popup Message to appear when users select this Priority on an issue.

5- (Optional) Select the color () that represents this Priority in the “Open Issues by Priority” Dashboard portal.

6- Click Save.

The message “Priority was successfully added” will display when the save is complete.