 With IssueTrak’s Incoming Email Module (IEM), your IssueTrak system can automatically convert emails from customers or end users into support requests by processing email from an unlimited number of incoming mailboxes.
For example, you can create separate email accounts for IT issues and facilities issues, such as IT@mycompany.com and facilities@mycompany.com and specify the relevant information for each email account.
Watch the latest IssueTrak Incoming Email video to see how your organization can maximize workflow with the Incoming Email Module.
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