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IssueTrak Joined Volunteers Across the Hampton Roads Area in United Way Day of Caring
By IssueTrak Staff
Last Friday, a team of IssueTrak employees joined more than 1,600 volunteers from businesses and organizations across the Hampton Roads area to complete over 136 local projects. Volunteers completed tasks such as landscaping, pain...
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Pinpointing the Most Common Reasons Buyers Look for Customer Service and Support Software
By Julie Heiman
Do you still use manual methods such as spreadsheets and email to manage your customer support functions or heard of other companies that do?  Surprisingly, many still do.  But why, when so many ticket management solutio...
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Watching Us Grow As a Company As a Family
By Julie Heiman
This past Saturday, IssueTrak employees and family members gathered for the IssueTrak annual Company picnic at Bayville Park in Virginia Beach.  It was a beautiful day, celebrated with an abundance of food, conversation,...
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Making a Big Impact in IssueTrak Upcoming UI Improvements
By IssueTrak Staff
Congratulations to Dan on recently receivng the IssueTrak S.T.A.R. Award!Dan has been an amazing addition to the IssueTrak Development Team. He has made a big impact in IssueTrak 9.9’s upcoming improvements. He is consistent...
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Recognizing When a Change is Needed
By IssueTrak Staff
Lisa Cockrell was recently recognized for the S.T.A.R. award for several things.  During the time of transition in the Development department, Lisa took it upon herself to be sure that ASP development went as smoothly as poss...
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